At Clin-Tec, we understand the complexities and challenges that healthcare clinics face in managing their Electronic Health Record (EHR) systems. Founded by a team of healthcare IT specialists with over 20 years of combined experience, our mission is to bridge the gap between clinics and their EHR vendors, ensuring seamless communication, efficient issue resolution, and comprehensive support.

Our Story

Clin-Tec was founded by healthcare professionals who saw firsthand how small and mid-sized clinics were being slowed down by inefficient EHR systems and a lack of support. While larger organizations remained stuck in outdated processes and slow to adopt change, we believed technology—especially AI—could offer a smarter path forward. Clin-Tec was built to bridge that gap, helping clinics overcome workflow disruptions, improve compliance, and unlock the full potential of their EHR systems.

What We Do

Clin-Tec delivers targeted services that help small to mid-sized healthcare clinics improve efficiency, stay compliant, and fully leverage their EHR systems:

  • Helpdesk Support
    We provide direct, responsive support for EHR-related issues, resolve service tickets, and document resolutions to build a growing internal knowledge base for your staff.

  • Staff Training & Resources
    Using real support trends, we create custom training videos and documentation tailored to your clinic’s needs—empowering your team to solve problems independently.

  • Compliance Auditing & Reporting
    Our audits cover documentation accuracy, billing integrity, and regulatory risks. We also track ticket data to identify recurring issues and deliver compliance snapshot reports.

  • Security & Regulatory Guidance
    We ensure all services align with HIPAA and healthcare data security standards, helping your clinic maintain a strong compliance posture across digital communication and system access.

Why Choose Clin-Tec?

  • Healthcare-Driven Expertise
    Founded by professionals with deep experience in healthcare IT, we understand the day-to-day challenges clinics face and deliver real-world solutions that work.

  • End-to-End EHR Support
    From everyday troubleshooting to optimizing workflows and ensuring documentation accuracy, our support covers the full spectrum of EHR management.

  • Clinic-Specific Customization
    No two clinics are the same. We tailor every service—training, audits, and reporting—to fit your unique workflows, systems, and compliance needs.

  • Focused on Results
    We go beyond checklists. Our goal is to improve your efficiency, reduce risk, and help your team deliver better patient care through smarter systems and proactive support.

We offer a free initial assessment to help identify potential issues in your clinic’s EHR workflows, documentation, billing practices, and compliance protocols. If we don’t uncover any actionable concerns during this review, we’ll provide a comprehensive follow-up audit—at no cost to you. It’s our way of showing confidence in our process and commitment to delivering real value to every clinic we serve.

Our Great Team

We’re a small, dedicated team of experienced trainers on a mission to help clinics get the most out of their EHR systems. With each member having over a decade of expertise in EHR optimization, workflow design, and staff training, each member of our team is committed to empowering clinics to work smarter, not harder.

David Capps Compliance / EHR Expert

Wendy Farah Virtual Training / Compliance Support

Ramesh Kumar Account Support / EHR Specialist

Ron Prichard Helpdesk / Media Support Specialist

Rose Evans Virtual Media Specialist / Trainer

25 years

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20 years