Select from these 3 Core Service Packages

Discover how our services in support, compliance, and training help you succeed.

Silver Basic Plan:

$700/month
Ideal for small clinics needing reliable EHR assistance and foundational compliance support.

Includes:

• Up to 10-14 support helpdesk tickets per month (email and phone support during business hours)

• Help with daily EHR use and fixing common issues

• Training videos and guides crafted to match your workflow

• Ticket data analyzed to improve workflows and prevent repeat issues.

• Review documentation accuracy, workflow integrity, and billing-related compliance risks.

• Assess privacy protocols, security settings, and regulatory risk exposure.

Gold Standard Plan: $1,000 per month

Ideal for clinics requiring ongoing support and advanced training:

Includes everything in the Silver Package, plus:

• Advanced EHR workflow customization.

• Helpdesk support for up to 15-20 service tickets per month.

• Two additional training videos or guides per month.

• Quarterly HIPAA compliance checkup and reporting.

• Patient education video for lobby display or telehealth.

Platinum Premium Plan: Price: $2,000 per month

• Comprehensive support for clinics seeking maximum efficiency and engagement:

• Includes everything in the Gold Package, plus:

• Unlimited helpdesk support during business hours.

• Priority response for urgent issues (within 4 hours).

• Monthly EHR performance reviews and optimization updates.

• Custom video content for social media or marketing (one video per month).

• Annual HIPAA compliance audit and detailed report.

• Dedicated account manager for personalized service.

Choose Your Support Plan

Happy Clients

"Clin-Tec helped us catch documentation errors we didn’t even know were hurting our billing. Their audit paid for itself in the first month!"

★★★★★

★★★★★

"Our staff now solves EHR issues on their own thanks to Clin-Tec’s helpdesk support and custom training. We’ve saved time, money, and frustration."

Belinda V.

FQHC Community Clinic El Paso, Texas

Wendy Peoples

Dallas

Read what our satisfied clients have to say about our services.

Add-Ons

• Customize your support plan with the following options:

  • Additional Helpdesk Tickets – $25 per ticket (beyond plan limit)

  • Extra Training Video or Documentation Guide – $75 each

  • Custom Compliance or Workflow Audit – Starting at $300 (priced based on scope)

Add-Ons

• Customize your support plan with the following options:

  • Additional Helpdesk Ticket – $25 each

  • Custom Training Video or Documentation Guide – $75 each

  • On-Site Training Session (Local Only) – $500 per day

  • Emergency After-Hours Support – $45 per occurrence

  • Custom Compliance or Workflow Audit – $300 each

  • Additional Patient Education Video – $75 each

  • Monthly Compliance Snapshot Report – $100 per month

Add-Ons

• Customize your support plan with the following options:

  • Custom Staff Training Session (Virtual or On-Site) – $500 per session

  • Additional Marketing or Education Video – $300 each

  • HIPAA Policy Review and Update Support – $350 per request

  • Annual Security Risk Assessment (SRA) – $500

  • Quarterly Team Training Refresher Video – $200 each

  • Custom Patient Communication Templates (Email/Text) – $750 each

  • Executive Strategy Call (60 minutes) – $150 per call

BS&W Community Clinic Dallas, Texas